Privacy Policy

Last updated: August 21, 2025

1. Information We Collect

1.1 Files You Upload

When you use our watermark removal services, you upload images or videos that may contain:

• Visual content including photos, graphics, and videos
• Metadata embedded in files (EXIF data, creation dates, etc.)
• File names and technical specifications

1.2 Technical Information

We automatically collect certain technical information to provide and improve our services:

• IP address and general location information
• Browser type, version, and operating system
• Device information and screen resolution
• Usage patterns and service interaction data
• Error logs and performance metrics

1.3 Optional Information

You may choose to provide additional information such as:

• Email address for newsletter subscriptions
• Feedback and support inquiries
• Communication preferences

2. How We Use Your Information

2.1 Service Provision

We use your uploaded files solely to:

• Process watermark removal requests
• Generate and deliver processed results
• Provide download links for completed work
• Ensure service quality and accuracy

2.2 Service Improvement

Technical information helps us:

• Optimize processing algorithms and performance
• Identify and fix technical issues
• Enhance user experience and interface design
• Develop new features and capabilities

3. Data Security and Protection

3.1 Encryption and Transmission

We implement multiple layers of security:

• SSL/TLS encryption for all data transmission
• Secure file upload and download protocols
• Encrypted storage during processing
• Regular security audits and updates

3.2 Access Controls

Access to your data is strictly limited:

• Only authorized personnel with legitimate business needs
• Automated systems for processing (no human review of content)
• Multi-factor authentication for system access
• Regular access reviews and audits

4. Data Retention and Deletion

4.1 Automatic Deletion

Your privacy is protected through automatic data deletion:

• Original files are deleted immediately after processing
• Processed files are deleted 24 hours after download link generation
• Temporary processing data is cleared within 1 hour
• Download links expire and become inaccessible

4.2 Technical Data Retention

Non-personal technical data may be retained for:

• Service optimization (aggregated usage statistics)
• Security monitoring (anonymized logs)
• Legal compliance requirements
• Error analysis and debugging

5. Data Sharing and Third Parties

5.1 No Content Sharing

We do NOT share your uploaded content with third parties for any purpose, including:

• Marketing or advertising purposes
• Data analysis or research
• Training AI models (except our own processing algorithms)
• Commercial partnerships or collaborations

5.2 Service Providers

We may use trusted service providers for:

• Cloud computing infrastructure (with strict data protection agreements)
• Content delivery networks for faster downloads
• Analytics services (using anonymized data only)
• Security and monitoring services

6. Your Rights and Choices

6.1 Data Control

You have the following rights regarding your data:

• Access: Request information about data we have collected
• Deletion: Request immediate deletion of your data
• Correction: Request correction of inaccurate information
• Portability: Request transfer of your data

6.2 Opt-Out Options

You can opt out of:

• Analytics tracking (through browser settings)
• Newsletter communications (unsubscribe links)
• Non-essential cookies
• Future communications

7. Cookies and Tracking

We use minimal cookies and tracking technologies:

• Essential cookies for service functionality
• Analytics cookies to improve user experience (anonymized)
• Preference cookies to remember your settings
• No advertising or tracking cookies

8. International Data Transfers

If you are located outside our primary jurisdiction, your data may be transferred internationally. We ensure all international transfers comply with applicable data protection laws and include appropriate safeguards such as standard contractual clauses or adequacy decisions.

9. Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of the service after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us. We are committed to addressing your privacy concerns promptly and transparently.